| Amber Daugherty |
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Posts: 1
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Subject :Student Retention Technology Specialist at University of Missouri - Kansas City
Job Posting: https://erecruit.umsystem.edu/psc/tamext/KCITY/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&SiteId=7&FOCUS=Applicant&SiteId=7&JobOpeningId=45034&PostingSeq=1
Hiring Department
Office of Student Success
Job Description
UMKC seeks a qualified candidate to administer and oversee the daily functions of the EAB Starfish (UMKC Connect) student advising/early alert system platform to power UMKC’s students success initiatives. This position will report to the Assistant Vice Provost for Enrollment Management within the Division of Student Success and will collaborate with various offices and teams to provide high-level service to quickly address and problem solve various technical and functional issues. Additionally, this position will work closely with all campus partners to help increase students, staff and faculty engagement with UMKC Connect. In additional to these duties, this position will be key in implementing, maintaining and reporting out strategic analytic outcomes to help drive student success in partnership with key stakeholders.
The primary responsibilities for this position include the following:
• Partner with Enrollment Management and Student Success to configure and maintain the Starfish system to provide a useable platform for faculty, academic advisors, and student support services.
• Attend workshops, trainings and leverage the Compass module to ensure UMKC is always using the latest system functionality to help with build out knowledge as well as how to enhance the Starfish system. Work closely with other Starfish campuses to learn about best practices and share information
• Debug and troubleshoot end user issues with UMKC's database administrators, technical leads and Starfish support (security, access, functionality, etc.)
• Review new requests from campus partners as well as new functionality delivered by Starfish and implement as appropriate in partnership with UMKC's database administrators, technical leads and Starfish support
• Implement and maintain strategic analytics and engagement and retention scores in Starfish and collaborate with the Senior Principal Analyst to help with data interpretation and reporting
• Provide oversight and management of tenant admin partners to fully support the Starfish platform (e.g., Roo Advising and ASM)
• Set up and implement various surveys in partnership with faculty and UMKC’s centralized advising model - Roo Advising
• Develop and deliver UMKC Connect training for campus partners and maintain the UMKC Connect website
• Other duties as needed
Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
The ideal candidate will have a 2 – 5 years working with the starfish platform or comparable software system and a strong skill set in understanding table relationships and system configuration and be able to effectively communicate between various teams (functional/technical)
Additionally, the candidate will have experience in working with cross functional teams as well as data analyst and programmers
Full Time/Part Time
Full-time, Benefit eligible
Salary
$55,000 - $65,000 annually commensurate with experience, education, and internal equity
Application Deadline
Application review will begin the week of December 12th, 2022.
Position will remain open and accept applications until filled
Application Instructions
Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).
If you are experiencing technical problems, please call (800) 488-5288.
Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.
Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version
UMKC Statement on Diversity
Diversity, equity and inclusion are central to the UMKC mission as an urban-serving institution. Kansas City is a particularly diverse city, including African, African American, Asian, German, Irish, Italian, Latino, Mediterranean, Middle Eastern, Native American and Slavic communities. Such ethnic diversity, in addition to our thriving neighborhoods of the Westside, Northeast Kansas City and the Eastside, fosters creativity, connection and innovation, which is showcased across the region. Major attractions such as the Annual Ethnic Enrichment Festival, the Negro Leagues Baseball Museum, the Filipino Cultural Center, the American Jazz Museum, Guadalupe Centers and Mattie Rhodes and Kansas City Irish Fest are a small sample of the many ways our diverse city enriches us.
For the reasons enumerated above, UMKC’s strategic plan prioritizes our commitment to multiculturalism, globalism, diversity and inclusion. The university’s values call upon its faculty, staff, students and community to position themselves as global citizens who seek out, embrace and celebrate the many benefits of diversity. UMKC received the Higher Education Excellence in Diversity (HEED) Award in 2019 in recognition of our continued commitment to equity and inclusion. Such commitment is demonstrated across teaching, service and research. We welcome applicants to share in our commitment to these core values and know that you will quickly understand the beauty of calling Kansas City your home.
Please visit these pages to learn more about UMKC’s engagement in diversity, equity and inclusion.
Roos Advocate for Community Change
The Division of Diversity and Inclusion
Annual Report
Multicultural Student Affairs
Benefit Eligibility
Why UMKC?
We offer full benefits that start day one, generous paid time off, paid winter break, and continuing education benefits. Visit our Total Rewards page to learn more.
Also, explore the Total Rewards website to learn more about the rewards package we offer to acknowledge our employees as the university's most important resource. |
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Last Edited On: 12/15/2022 03:58:45 PM By Amber Daugherty |
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